In response to your post, my family want to thank the excellent service you gave us during our Easter pleasant stay at your hotel: the reception, care, employee counseling and buttons, the beach safety restaurants, cleaning our room, pool, etc.., was impeccable.
Many congratulations. We have agreed that the next trip to Cartagena, we will continue staying at the Capilla del Mar We note especially the lady who lent us the cleaning service in the room, because thanks to his honesty at all costs, the afternoon my mother miss a sum of money in his bed, the maid gave notice to security personnel and when my wife went to the room to check the money, they were already monitoring the situation and she found that no one had lost weight, behaviors like these evidenced by the impeccable quality of its personnel, which is why especially thank and congratulate our maid and we ask him extend our reviews. The only detail that detract is to suggest the construction of an access ramp for people with wheelchairs to the restaurant buffet and restaurant San Marino, as we had a little difficulty with moving my mother in these sites, disadvantages of anyway were treated and solved with kindness and diligence by its staff.
Sincerely,
JAVIER ENRIQUE BARRERO BUITRAGO
